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Vendor Management

overview

Vendor Management

A Technical Resource for Efficient Issue Resolution

Vendor management is the process of establishing, maintaining, and optimizing relationships with your business’s technology vendors. This includes monitoring and evaluating vendor performance, ensuring the delivery of high-quality products and services, and addressing any issues that may arise. Our company offers vendor management as a technical resource, providing expert assistance to help you troubleshoot technical issues and maintain a strong relationship with your vendors.

 

Ready to see what makes E & E Tech number 1 in Metro Detroit for I.T. Services? Let’s get started

Solutions

How Vendor Management Enhances Issue Resolution

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    Centralized Support

    We serve as a single point of contact for all your technology vendor-related concerns, simplifying the process of addressing and resolving issues

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    Proactive Monitoring

    Our team actively monitors the performance and reliability of your vendors, enabling us to identify and address potential issues before they escalate.

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    Comprehensive Reporting

    We provide regular reports on vendor performance, giving you valuable insights into areas for improvement and helping you make informed decisions about your technology partnerships.

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    Tailored Solutions

    Our vendor management service is designed to adapt to your unique business needs and goals. We work closely with you to develop customized strategies and solutions for managing your technology vendors.

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    Long-Term Optimization

    By partnering with our vendor management service, you can optimize your technology vendor relationships for long-term success. We help you maintain high-quality service, minimize downtime, and maximize the value of your technology investments.

Benefits

Having a technical set of eyes on your side can make all the difference when it comes to resolving issues with your technology vendors. Here are some key benefits of leveraging our vendor management service:

  • Expertise

    Our team of skilled professionals possesses in-depth knowledge and experience in the technology industry. This expertise enables us to provide valuable insights and recommendations, helping you troubleshoot issues more effectively.

  • Faster Resolution

    When you encounter a technical issue, time is of the essence. Our vendor management service enables you to resolve problems more quickly, thanks to our technical knowledge and proactive approach.

  • In-Depth Troubleshooting

    We go beyond basic troubleshooting, diving deep into the root cause of an issue to ensure a comprehensive and lasting solution. Our technical expertise allows us to identify and address complex problems that may be overlooked by others.

  • Vendor Accountability

    By engaging our vendor management service, you ensure that your technology vendors are held accountable for their performance. We work closely with your vendors to address any concerns and implement necessary improvements.

  • Improved Collaboration

    Our team serves as a bridge between your business and your technology vendors, facilitating clear communication and promoting a collaborative environment. This ultimately leads to more efficient issue resolution and better overall service.

Stop wasting time and money on technology. Let’s get started

I wholeheartedly recommend E & E Tech. They are true partners in every sense of the word. They feel like a part of our company and not just an outsourced provider.
Jim Parliament
Pricing and Plan

1 monthly fee for all IT services. No annual contracts or surprise fees.

myPower Support

Designed for businesses with basic IT requirements
  • All myPower Support services include:
  • Client Success Manager
  • Remote IT Support
  • Vendor Management
  • Client Connection Portal
  • Onboarding & Offboarding
  • Endpoint Protection
  • Patch Management

myPower Full

A fully comprehensive plan for any business size or needs.
  • All myPower Full services include myPower Support + myPower Secured products and:
  • Okta Single Sign On
  • AppGate SDP
  • vCIO

myPower Secured

Designed for businesses looking to eliminate costly break/fix IT services
  • All myPower Secured services include myPower Support products and:
  • Live Security & Monitoring
  • 24x7x365 Security Operation Center
  • Advanced Endpoint Protection with EDR
  • Multi-factor Authentication
  • Network Threat Detection and Response with SIEM
  • Total Email Security
  • A.I. Phishing Detection
  • Application Whitelisting
  • Venerability Scanning
  • Security Awareness Training