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Client Connection Portal

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overview

Client Connection Portal

Our Client Connection Portal is a comprehensive platform designed to enhance customer support, streamline business operations, and provide you with an all-in-one solution for managing your IT needs. It is a user-friendly platform that brings together various tools and services to improve the way businesses handle support tickets, project planning, and more. By providing a seamless user experience (UX), our portal caters to businesses of all sizes, helping them effectively manage their IT.

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Solutions

Features of our Client Connection Portal

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    Support Tickets

    Submit, track, and manage support tickets with ease, ensuring timely resolution of IT issues and maintaining clear communication between your team and our support staff.

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    Chat

    Utilize our integrated chat feature to connect with our support team in real-time, receiving prompt assistance and guidance for any IT-related concerns.

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    Invoices

    Access and manage your invoices, making it simple to track your expenses and stay organized.

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    Project Planning

    Leverage our project planning tools to organize, prioritize, and monitor the progress of your IT projects, ensuring timely completion and smooth execution.

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    Device Status

    Keep track of the status of your devices, including servers, workstations, and network equipment, to ensure they are running optimally and to address any issues proactively.

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    Health Check

    Utilize our health check feature to monitor the performance and stability of your IT systems, allowing you to identify and resolve potential problems before they escalate.

Benefits

The benefits of our Client Connection Portal:

  • Streamlined Support

    Experience efficient and effective support through our centralized portal, making it easy to submit and manage support tickets, chat with support staff, and access essential resources.

  • Enhanced Project Management

    Utilize our project planning tools to coordinate and manage your IT projects, ensuring optimal resource allocation and on-time completion.

  • Improved Visibility

    Gain insights into the status of your devices, the health of your IT systems, and the security of your infrastructure, enabling you to make informed decisions and proactively address issues.

  • Time and Cost Savings

    Save time and resources by efficiently managing support tickets, invoices, and projects through our user-friendly portal, allowing you to focus on your core business operations.

  • Simplified Communication

    Maintain clear and effective communication with our support team through the integrated chat feature, ensuring prompt assistance and guidance when needed.

  • Data Security

    Protect your business’s sensitive information with our security insight feature, which helps you identify vulnerabilities and implement appropriate security measures.

Stop wasting time and money on technology. Let’s get started

I wholeheartedly recommend E & E Tech. They are true partners in every sense of the word. They feel like a part of our company and not just an outsourced provider.
Jim Parliament
pricing and plans

1 monthly fee for all IT services. No annual contracts or surprise fees.

myPower Support

Designed for businesses with basic IT requirements
  • All myPower Support services include:
  • Client Success Manager
  • Remote IT Support
  • Vendor Management
  • Client Connection Portal
  • Onboarding & Offboarding
  • Endpoint Protection
  • Patch Management
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Most Popular

myPower Full

A fully comprehensive plan for any business size or needs.
  • All myPower Full services include myPower Support + myPower Secured products and:
  • Okta Single Sign On
  • AppGate SDP
  • vCIO
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myPower Secured

Designed for businesses looking to eliminate costly break/fix IT services
  • All myPower Secured services include myPower Support products and:
  • Live Security & Monitoring
  • 24x7x365 Security Operation Center
  • Advanced Endpoint Protection with EDR
  • Multi-factor Authentication
  • Network Threat Detection and Response with SIEM
  • Total Email Security
  • A.I. Phishing Detection
  • Application Whitelisting
  • Venerability Scanning
  • Security Awareness Training
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